![]() Integration with WhatsApp has been surprisingly easy. ![]() They also have an approval layer for all of your messages sent outside a 24-hour window of the last user interaction. I'm guessing the approval layer is to ensure only high-quality bots make the cut. Whatsapp chatbot: Learn how to build a conversational chatbot on Whatsapp platform which acts just like your personal finance assistant Leverage Twilio APIs. I first applied about a year ago and didn't hear anything, then applied again and was approved a few weeks ago. Getting approval from Whatsapp took a while. Then there's the added challenge of Apple's recent move to HEIC/HEIF images.ĥ) Twilio doesn't support group threads (WhatsApp doesn't yet, either) Certain carriers like cricket are super aggressive with downsizing.Ĥ) When Apple users with iCloud enabled share more than 1 image, it generates a sharing album which has been a beast to support. If you send ~5+ photos, they get downsized pretty far and luckily they're still good enough for 4圆 photo printing. If you're sending 1 or a couple images, they're pretty good quality. If you're indoors with wifi only, the text won't go through.ģ) Images are downsized in an unpredictable way by the carriers. I had to create separate messages just for the 12.5% AT&T users.Ģ) Twilio only works when you have cell service. There have been all kinds of gotchas:ġ) AT&T started blocking any number permanently across its network last January if it contains a hyperlink or email address, even if the customer interacts with the number. I'm excited to deliver the same experience through Whatsapp to customers around the globe and people on wifi.īuilding NanaGram SMS-first has been a challenge. There's something magical about snapping a photo and just texting it to a unique NanaGram number powered by Twilio. The user experience of SMS-first products is novel and fun. I'm about to release a bot for Whatsapp for NanaGram ( ).
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